Kan Jones
Customer Enablement | Learning Operations | AI Training
Digital Literacy
is for EVERYONE.
The Mission
iTechnically Kan is where I break down technology with creativity & culture. Traditional education is shifting, and the way people learn is changing with it. I design learning experiences that meet people where they are, whether that's a community workshop on AI or a professional training program for enterprise customers. The goal is always the same: make it clear, make it stick, and make sure it was worth everyone's time.
The Approach
Good training doesn't start with content, it starts with understanding the gap. I design learning experiences that are scaffolded so each concept builds on the last, accessible so the ideas land without a technical background, and built to measure whether any of it worked. That applies whether I'm running a 50-minute community workshop or building an 8-hour enterprise software course.
The Skills
- • Instructional design from identifying the gap to building the curriculum, all the way through measuring whether it landed.
- • Technical course development for software training: reporting tools, data visualization, ERP workflows.
- • Learning Operations, designing the systems and processes that keep training programs running efficiently at scale.
- • AI-powered automation applied to real content production workflows, not just demos.
- • Translating complex technical topics into learning experiences that don't require a technical background to follow.
Featured Work
View All Projects
Crystal Reports Curriculum
Three courses built to close the gap between basic reports and enterprise-level customization.
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AI Decoded: Inside Neural Networks
Turned one of the most confusing topics for beginners in tech, how AI thinks, into a 50-minute workshop where students become the AI.
View Project
Content Automation System
An AI pipeline that handles research, scripting, and file ops so the focus stays on teaching.
View ProjectFAQ's
Absolutely not. My approach is built for non-technical folks. No coding or advanced math required.
Start with the gap, not the content. I map where learners are coming from, identify what's in the way, and build a progression that doesn't assume prior knowledge. The goal is that someone walks out able to do something they couldn't before.
It starts with understanding what good looks like at the end. From there: learning objectives, content structure, hands-on activities, and a way to measure whether it landed. The deliverable matters less than whether the learning sticks.
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© 2026 iTechnically Kan. Digital Literacy for Everyone.